Returns & Exchanges
At Handmade Joy, we want you to love your unique fashion pieces; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Each piece is crafted with care, and we are committed to ensuring your experience is as seamless as our stitching.
Return Process
- 1.Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all artisan tags and labels remain attached and intact.
- 3.Ship It Back
Affix the prepaid shipping label provided in your portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our studio inspects the returned item, we will process your refund or ship your new exchange within 5-7 business days.
